is a relatively new online casino brand that has been gaining attention in the market lately. The website promises an immersive gaming experience with its fantasy-themed design, but does it live up to expectations? In this review, we will take a closer look at Drakaris and see what makes it tick.

Brand Overview

Drakaris is owned by Highnoon Entertainment B.V., a company registered in Curacao. The casino’s website mentions that they have been operating since 2019, which is relatively new compared to other online casinos on the market. Despite its youth, Drakaris seems to be Drakaris online casino making an effort to stand out with its unique theme and design.

Registration Process

Signing up for a Drakaris account is a straightforward process that can be completed in just a few minutes. The registration form requires basic information such as name, email address, phone number, and date of birth. Players are also asked to create a username and password, which will serve as their login credentials.

One notable aspect of the registration process is that Drakaris requires players to provide proof of age and identity upon creating an account. This is a standard practice in the online casino industry to prevent underage gambling and ensure player safety.

Account Features

Once you have created your account, you can start exploring the various features offered by Drakaris. The website has a user-friendly interface that makes it easy to navigate between different sections. Players can access their account balance, transaction history, and bonuses from the main dashboard.

One notable feature is the “Favourite Games” section, which allows players to bookmark games they enjoy playing for quick access later on. Drakaris also offers a “Game of the Month” promotion, where players can earn bonus spins or free bets by playing a specific game during that month.

Bonuses

Drakaris offers various bonuses and promotions to its players, including welcome bonuses, daily rewards, and loyalty programs. The website promises up to €1,000 in deposit bonuses for new players, with a 100% match on the first three deposits. This means that if you deposit €20, Drakaris will give you an additional €60 as bonus funds.

The promotions page is also home to daily rewards such as free spins and cashback offers. Players can earn loyalty points by playing games, which can be redeemed for real money or other perks. However, the terms and conditions of these bonuses are quite strict, with high wagering requirements that players need to meet before withdrawing their winnings.

Payments and Withdrawals

Drakaris accepts various payment methods including credit/debit cards (Visa/Mastercard), e-wallets (Neteller/Skrill), and cryptocurrencies (Bitcoin/Ethereum). Players can make deposits starting from €10, although some payment methods may have higher minimum deposit amounts. The maximum deposit limit is set at €5,000 per transaction.

Withdrawals are processed within 24-48 hours, depending on the chosen method. However, players should note that Drakaris has a strict policy regarding withdrawals for bonus funds, requiring players to meet specific wagering requirements before they can withdraw their winnings.

Game Categories

Drakaris boasts an impressive library of over 1,000 games from various software providers such as NetEnt, Microgaming, and Quickspin. The website categorizes its games into the following categories:

• Slots: Drakaris has a vast collection of slot machines, including classic slots, video slots, and progressive jackpots.
• Table Games: Players can enjoy an assortment of table games like Roulette, Blackjack, Baccarat, and Casino Hold’em.
• Video Poker: The website offers various versions of Video Poker with different payout tables and rules.
• Live Dealer Games: Drakaris partners with Evolution Gaming to offer a range of live dealer games including Roulette, Blackjack, and Baccarat.

Players can search for specific games by name or filter results based on software provider. However, the game lobby could benefit from a more user-friendly design, making it easier to discover new titles.

Software Providers

Drakaris has partnered with several top-tier software providers in the industry to offer its players an exceptional gaming experience. Some of these partners include:

• NetEnt: Known for their high-quality graphics and engaging gameplay.
• Microgaming: Provider of some of the most popular slots like Mega Moolah and Immortal Romance.
• Quickspin: Specialist in producing visually stunning slots with unique features.

Drakaris also mentions that it has a “proprietary software” platform, which suggests they may have developed their own games or partnered with smaller providers not listed on their website. However, without more information, it’s difficult to determine the exact scope of Drakaris’ proprietary offerings.

Mobile Version

The Drakaris mobile version is designed to be fully responsive and compatible with a range of devices and browsers. Players can access most features, games, and promotions from any smartphone or tablet device. The website uses HTML5 technology for seamless integration across platforms.

However, the mobile layout could use some improvements, particularly in terms of game selection filters. Currently, players need to scroll through an endless list of slots to find their desired title. Adding category-based filtering would greatly enhance the overall user experience on mobile devices.

Security and License

Drakaris prioritizes player security with industry-standard encryption (SSL) and secure payment processing. The website also complies with regulatory requirements regarding data protection, ensuring that all transactions are handled confidentially.

As mentioned earlier, Drakaris is owned by Highnoon Entertainment B.V., a company registered in Curacao. While this may raise concerns about jurisdiction, it’s worth noting that several reputable online casinos operate from the same region without any major issues.

Customer Support

Drakaris offers 24/7 customer support through various channels:

• Live Chat: Players can initiate live chat sessions with friendly agents who are available around-the-clock.
• Email: The website provides an email address for players to send queries or concerns outside of business hours.
• Phone: Drakaris offers a toll-free phone number for UK-based players.

Response times for both the live chat and email support channels were relatively quick in our test, with an average response time under 10 minutes. However, not all agents provided detailed explanations for bonus terms or addressed specific issues promptly, indicating room for improvement.

User Experience

Navigating Drakaris’ website can be a mixed experience at times due to the sometimes clunky layout and excessive scrolling required to access certain features. While most sections are well-designed, areas such as game selection filters could benefit from refinement.

On mobile devices, some players may encounter minor issues with responsiveness or page loading speeds. However, overall performance remains acceptable across both desktop and smartphone platforms.

Performance

Based on various metrics including website speed, gaming variety, and customer support quality, we would rate Drakaris a solid 7/10 in terms of overall performance.

While the website excels at offering an engaging game library with some fantastic promotions, areas such as registration process clarity and live chat responsiveness require improvement. We recommend revising user interface elements to ensure seamless navigation across devices and introducing more transparent communication for all support interactions.

Overall Analysis

Drakaris is a relatively new player in the online casino market that offers an array of games from well-known providers with engaging promotions and rewards. With room for improvement in areas such as registration clarity, customer support response times, and website design on mobile devices, there is potential to increase its rating over time.

Despite some minor drawbacks, Drakaris still presents a decent choice for players seeking quality entertainment and value. We would suggest a careful review of bonus terms before participating in promotions due to restrictive wagering requirements but overall encourage new players to try this casino brand out.

For returning customers seeking seamless gaming experiences with more generous offers or better user interfaces on mobile platforms, other options might be worth exploring. Nevertheless, Drakaris remains an interesting and engaging option that holds promise for improvement as the online casino landscape continues to evolve.

As the market is constantly updating itself it seems like there’s a new emerging brand every few months and these brands try their best in order to attract users who have already spent years in the industry.